Basic

Basic Includes SLA to one system, unlimited telephone support, 8 hours of EOS visits per quarter with 24 hr EOS response time within the Portland Metro Area, one quarterly Preventative Maintenance visit* and one Annual visit. 

Plan: Initial Setup*** Monthly Cost:

Basic 10 $ 250 $ 180

Basic 25 $ 556 $ 195

Basic 50 $ 712 $ 225


Pro+

Pro+ Includes SLA to multiple rooms, unlimited telephone support, 40 hours of EOS visits per quarter with 2 hr EOS response time within Portland Metro, one quarterly Preventative Maintenance visit and one Annual visit, free Emergency Loaner Equipment** for up to 30 days at a time, plus a free detailed 2D schematic of your entire AVL system

Plan: Initial Setup*** Monthly Cost:

PRO+ 50 $ 1095 $ 350

PRO+ 100 $ 1960 $ 450

PRO+ 250 $ 3325 $ 550


 *For customers outside the Portland Metro Area we limit the regular quarterly maintenance to bi-annual. If the client is within 250 miles from our office travel will be covered by the SLA. For clients further than 250 miles from our office travel costs will be an added expense. 

**Emergency Loaner Equipment is limited to what Tone Proper has in stock at the time. Emergency Loans are limited to 30 days at a time

***Initial Setup costs will be billed at the time of the first on site visit.

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